Banking beyond branches

The traditional bank branch is and will remain a cornerstone of the relationship between banks and their clients. But more and more banks are reaching beyond their branches to create and maintain relationships with their existing and prospective clients. Of … Continue reading →

Banco Estado in Chile: A rarely discussed, but surprisingly successful agent network

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  Brazil is often cited as the global example of success in bank-led agent banking, so I was surprised to learn about agent banking developments in another Latin American country that are rarely mentioned.  Five years ago, Chile’s leading public … Continue reading →